In the short-term rental sector, standing out is essential to attract and retain clients. Beyond furnishing your Airbnb, offering additional and personalized services can greatly enhance your guests' experience while increasing your revenue. In fact, hosts who practice upselling see a 10% to 20% increase in their annual income.
Here are some ideas for extra services you can offer to your guests to maximize your revenue and get great reviews.
1. Offer flexible options: Early check-in and late check-out
Beaucoup de voyageurs recherchent de la flexibilité dans les horaires d’arrivée et de départ. Proposer un service d’arrivée anticipée ou de départ tardif contre un supplément peut répondre à leurs attentes tout en améliorant leur confort.
Advantages:
Maximizes flexibility for guests traveling with specific schedules.
Increases your revenue without requiring major investment.
Tip: Inform your guests about this option during booking or through automated messages before their arrival. Ensure that this flexibility aligns with your schedule to manage tenant transitions effectively.
2. Romantic and personalized packages
For special occasions such as an anniversary or a romantic getaway, offer romantic packages like flowers, champagne, chocolates, or even a candlelit dinner prepared by a local caterer.
Advantages:
Adds an exceptional touch to the guest experience, increasing overall satisfaction.
Especially appealing to couples or guests celebrating an anniversary.
Examples of Services:
Romantic Package: A bouquet of flowers, a bottle of champagne, and rose petals on the bed upon arrival.
Wellness Package: In-home massage, luxurious bath products, or spa treatments.
By offering these premium options, not only do you enhance your guests' experience, but you also boost your revenue by providing additional services.
Find our article here detailing: Why should You include a 3D Floor Plan in your listing?
3. Renting equipment and simplifying logistics
Whether for comfort or entertainment, renting out additional equipment is an excellent way to generate extra income. Travelers appreciate the convenience of renting bikes to explore the area, a projector for movie nights, or even sports gear.
Ideas for equipment rentals:
Bicycles: For easy and eco-friendly exploration of the surroundings.
Projector: For movie nights or watching sports events.
Beach or Ski gear: Depending on the season and location of your Airbnb.
Logistics services:
Airport/Train station Transfers: Offer a shuttle service or partner with a local transport company to simplify your guests’ travel.
Grocery or meal delivery: Give guests the option to order groceries, have breakfast delivered, or arrange a full meal or catering service for a special evening.
4. Offer practical and comfortable services
Practical services like extra cleaning, childcare, or luggage storage can add real comfort to your guests' stays, especially for families or business travelers. These services are particularly appreciated for long-term stays.
Services to offer:
Extra cleaning: Ideal for long stays or guests who want a spotless apartment during their time there.
Dry cleaning service: Offer a laundry service for guests who want to travel light.
Childcare/Babysitting: An essential service for families, providing peace of mind during an evening out or an activity.
Luggage storage service: Convenient for travelers with unusual flight times who want to explore the city after checking out.
5. Booking local attractions and activities
Offering your guests the opportunity to book local attractions, sports activities, or guided tours directly through your Airbnb can enhance their travel experience while increasing your profits. You can partner with local providers and earn a commission on each booking made.
Examples of activities to offer:
Cultural or culinary Tours.
Sports activities (diving, hiking, water sports).
Guided Tours of the area or landmarks.
By diversifying your services and offering additional options to your travelers, you can not only boost your revenue but also provide a more complete and memorable experience for your guests. These personalized touches will improve overall guest satisfaction, loyalty, and your online ratings, which are crucial for attracting more bookings.
For more ideas and tips, visit our Locabnb Blog.
